Privacy Policy TruckTrader

1. Personal Data We Process

TruckTrader processes your personal data because you use our services and/or because you provide this data to us yourself. This includes the following data:

• First and last name
• Address details
• Email address
• IP address

2. Special and/or Sensitive Personal Data

Our website and/or service does not intend to collect data from visitors under 16 years of age unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities. If you believe we have collected data from a minor without permission, please contact us at info@TruckTrader.nl. We will then delete this data immediately.

3. Purposes of Data Processing

TruckTrader processes your personal data for the following purposes:

• Processing payments
• Sending newsletters and/or offers
• Contacting you if necessary for our services
• Creating and managing your account
• Delivering goods and services
• Analyzing your behavior on the website to improve our services

Additionally, we process personal data if we are legally obligated to do so, for example, for tax filings.

4. Automated Decision-Making

TruckTrader makes automated decisions in certain cases that may have significant consequences for you. These decisions are made without human intervention. We use the following for this:

• Tribe CRM
• Exact Online

5. Retention Period

We do not retain your personal data longer than necessary to achieve the purposes described above. For most data, we apply a retention period of 90 days, unless a legal obligation requires us to retain it longer.

6. Sharing Personal Data with Third Parties

TruckTrader does not sell your data to third parties. Data is only shared if necessary for the performance of our agreement or to comply with a legal obligation. With external parties that process data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality.

7. Cookies or Similar Technologies

TruckTrader uses functional, analytical, and tracking cookies. Cookies are small text files stored on your device. These cookies ensure that the website functions properly, remember your preferences, and help us optimize the website. We also use cookies to track your browsing behavior and offer personalized content or advertisements.

Upon your first visit to our website, we ask for your consent to use cookies. You can opt out of cookies via your browser settings. For more information, visit https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.

8. Data Subject Rights

You have the right to access, correct, or delete your personal data. This can be done via your account settings or by contacting us. Additionally, you have the right to:

• Withdraw previously given consent
• Object to the processing
• Data portability: request your data in a commonly used format

To exercise these rights, you can send a request to info@TruckTrader.nl. Please include a copy of your identification (with the photo, MRZ, passport number, and BSN obscured) for verification. We will respond within four weeks.

You also have the right to lodge a complaint with the Dutch Data Protection Authority. This can be done via https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

9. Data Security

TruckTrader takes appropriate security measures to prevent misuse, loss, unauthorized access, and other undesirable actions with your data. Some measures we take include:

• Security software such as virus scanners and firewalls
• Secure internet connection (TLS/SSL)
• Authentication via DKIM, SPF, and DMARC to prevent phishing
• DNSSEC to counter domain name fraud

If you believe your data is not properly secured, please contact us immediately at info@TruckTrader.nl.

This privacy policy may be updated from time to time. The most recent version is always available on our website.